Department for Education Coronavirus helpline
Staff, parents and young people can contact the helpline as follows:
Phone: 0800 046 8687
Opening hours: 8am to 6pm (Monday to Friday)
Updated guidance for education settings on coronavirus (COVID-19) see below:
Schools in England will close for most pupils from Friday afternoon, but where possible they’ll stay open (including during the Easter holidays) to look after:
- Children of key workers (e.g. NHS staff, police, delivery drivers)
- Vulnerable children (e.g. children with a social worker or an EHC plan)
- Schools will remain closed for all other pupils until further notice
- Exams due to be held in May and June will be cancelled, including GCSEs and A-levels, but the DfE has said it’ll work to ensure pupils get the qualifications they need
- Performance tables won’t be published for this academic year
- Children on free school meals will get support from a national voucher system, which will be available as soon as possible. In the meantime, schools can order vouchers directly from supermarkets, to be compensated by the DfE later
8.3.20 Looking after your well-being while staying at home
We know that staying at home for a prolonged period can be difficult, frustrating and lonely for some people and that you or other household members may feel low. It can be particularly challenging if you don’t have much space or access to a garden.
It’s important to remember to take care of your mind as well as your body and to get support if you need it. Stay in touch with family and friends over the phone or on social media. There are also sources of support and information that can help, such as the Every Mind Matters website.
Think about things you can do during your time at home. People who have not minded staying at home for a week have kept themselves busy with activities such as cooking, reading, online learning and watching films. If you feel well enough you can take part in light exercise within your home or garden.
Many people find it helpful to remind themselves why what they are doing is so important. Hopefully, none of your family will suffer more than flu-like symptoms. But some people are badly affected by coronavirus, and particularly the elderly and those with certain medical conditions. By staying home, you are protecting the lives of others, as well as making sure the NHS does not get overwhelmed.
Ending self-isolation and household-isolation
If you have been symptomatic, then you may end your self-isolation after 7 days. The 7-day period starts from the day when you first became ill
If living with others, then all household members who remain well may end household-isolation after 14 days. The 14-day period starts from the day illness began in the first person to become ill. Fourteen days is the incubation period for coronavirus; people who remain well after 14 days are unlikely to be infectious.
After 7 days, if the first person to become ill feels better and no longer has a high temperature, they can return to their normal routine. If any other family members become unwell during the 14-day household-isolation period, they should follow the same advice – that is, after 7 days of their symptoms starting, if they feel better and no longer have a high temperature, they can also return to their normal routine.
Should a household member develop coronavirus symptoms late in the 14-day household-isolation period (for example, on day 13 or day 14) the isolation period does not need to be extended, but the person with the new symptoms has to stay at home for 7 days. The 14-day household-isolation period will have greatly reduced the overall amount of infection the rest of the household could pass on, and it is not necessary to re-start 14 days of isolation for the whole household. This will have provided a high level of community protection. Further isolation of members of this household will provide very little additional community protection.
At the end of the 14-day period, any family member who has not become unwell can leave household isolation.
If any ill person in the household has not had any signs of improvement and have not already sought medical advice, they should contact NHS 111 online. If your home has no internet access, you should call NHS 111.
The cough may persist for several weeks in some people, despite the coronavirus infection having cleared. A persistent cough alone does not mean someone must continue to self-isolate for more than 7 days.
17.3.20 New guidance for households with symptoms
Yesterday, the Government introduced new guidance on whole household isolation in response to the coronavirus (COVID-19) outbreak:
- if you live alone and you have symptoms of coronavirus (COVID-19), however mild, stay at home for 7 days from when your symptoms started
- if you live with others and you or another member of the household have symptoms of coronavirus, then all household members must stay at home and not leave the house for 14 days. The 14-day period starts from the day when the first person in the house became ill. It is likely that people living within a household will infect each other or be infected already. Staying at home for 14 days will greatly reduce the overall amount of infection the household could pass on to others in the community
- for anyone in the household who starts displaying symptoms, they need to stay at home for 7 days from when the symptoms appeared, regardless of what day they are on in the original 14-day isolation period.
17.3.20 – All planned school excursions have been postpone
What you need to know:
· staff, young people and children should stay at home if they are unwell with a new, continuous cough or a high temperature to avoid spreading infection to others. Otherwise they should attend education or work as normal
· if staff, young people or children become unwell on site with a new, continuous cough or a high temperature they should be sent home
· clean and disinfect regularly touched objects and surfaces more often than usual using your standard cleaning products
· supervise young children to ensure they wash their hands for 20 seconds more often than usual with soap and water or hand sanitiser and catch coughs and sneezes in tissues
The updated guidance can be found here:
Current advice remains in place: no education or children’s social care setting should close in response to a suspected or confirmed COVID-19 case unless advised to do so by Public Health England.
All parents should follow the advice given by the NHS – please click here to visit the NHS Coronavirus webpage – and self-isolate your child if they display the following symptoms:
- A high temperature – you feel hot to the touch on your chest or back, or
- A new, continuous cough – this means you’ve started coughing repeatedly.
Where to find the latest information
Advice from the Gov website:
- Stay indoors and avoid contact with other people as you would with the flu.
Individuals who have returned to the UK from any areas affected in the last 14 days and develop symptoms of cough or fever or shortness of breath, should immediately:
Please follow this advice even if your symptoms are minor.
- Maintaining basic hand and respiratory hygiene such as regular hand washing and using disposable tissues when coughing or sneezing.
- Safe food practices and avoiding close contact, when possible, with anyone showing symptoms of respiratory illness such as coughing and sneezing.
Advice on home-isolation can be found at: https://www.gov.uk/government/publications/wuhannovel-coronavirus-self-isolation-for-patients-undergoing-testing/advice-sheet-home-isolation
Advice on those living with an infected patients can be found at: https://www.gov.uk/government/publications/wuhan-novel-coronavirus-self-isolation-for-patientsundergoing-testing/advice-sheet-for-people-who-live-in-the-same-accommodation-as-the-patient
Over the past weeks & days we have been contacted for advice for individuals with different exposures returning from different locations – please see download for specific instructions.
This advice can be found at:
Encouraging good hygiene
As always, if your child has symptoms of a cold or flu, please remind them of the usual measures they can take to stop germs:
• always carry tissues and use them to catch coughs or sneeze. Then bin the tissue, and wash hands, or use a sanitiser gel.
• wash hands often with soap and water, especially after using public transport.
• use a sanitiser gel if soap and water are not available.
• avoid touching eyes, nose and mouth with unwashed hands.
• avoid close contact with people who are unwell.
Please find the most recent information that has been uploaded to the Lambeth Website with the latest information on Coronavirus.
The page can be found here:
How to put you child at ease and how to answer questions they may have: